1
Learn About SourceMedium
If you haven’t done so already, checkout What Is SourceMedium and read through
some of the finer details around how we transform and help
activate your data.
2
Integrate Your Data
Your onboarding and implementation team will share a unique link to our data integrations app, which you can use to grant us access to your data sources.
E-Commerce
E-Commerce
Marketing & Advertising
Marketing & Advertising
Website Analytics
Website Analytics
Website Analytics
Website Analytics
3
Schedule Your Analytical Deep Dive
- As part of your onboarding and implementation process, we’ll conduct a 1-hour deep dive review of the data you’ve integrated with SourceMedium, in which a member of the SourceMedium team will walk through your data live and start to uncover some of the key questions and insights for your business
- To give you a sense of timing, we will start populating your data within 72 hours after permissions are granted to the data sources you’d like to integrate
- Your team will be notified by Slack or by email when your data is ready to be viewed
If you’re an enterprise customer, we’ll schedule a 1-hour requirements gathering session in lieu of this deep dive
4
Start Asking Questions
- You have access to our Customer Solutions Analysts (CSAs) who are deeply knowledgeable in our product and e-commerce metrics, and can help answer questions related to:
- Report functionality
- Data accuracy
- Customizations (after implementation period)
- Analytical insights
5
What Happens Next?
- If you decide to continue using SourceMedium after your initial implementation period, you’ve made the right decision
- If you decide not to continue using SourceMedium after your initial implementation period, SourceMedium will stop ingesting your data and will delete any integrations you’ve setup
6
Communicating with the SourceMedium team
During your onboarding and implementation period, your team will have access to a shared Slack group with the SourceMedium team for
direct communication. If you do not currently have access and would like to set up this shared group, please email support@sourcemedium.com .Questions? Reach out on Slack or email support@sourcemedium.com