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How do I setup Post-Purchase Survey order tagging for KnoCommerce?
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Tagging Orders with Fairing PPS results
Tagging Orders with KnoCommerce PPS results
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Account Management
How do I setup Post-Purchase Survey order tagging for KnoCommerce?
Requirements
KnoCommerce Shopify integration
Steps
Visit your Survey Builder page
Scroll and select Advanced Settings for the question(s) that you would like to start tagging
When the advanced settings open up:
Go to the Integrations section
Use the button to turn on
Add Response to Shopify
Confirm that
Add as Orders Tag
is turned on
Click the
Save
(Floppy disk icon) button in the bottom right-hand corner of the page.
This will start tagging orders with responses to the Post Purchase Survey questions that you have set.
Additional information and related articles
Video from Kno on how to set up tagging
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Tagging Orders with Fairing PPS results
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