How do I setup Post-Purchase Survey order tagging for KnoCommerce?

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Requirements

KnoCommerce Shopify integration

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Steps

1. Visit your Survey Builder page
2. Scroll and select Advanced Settings for the question(s) that you would like to start tagging

3. When the advanced settings open up:

   • Go to the Integrations section
   • Use the button to turn on Add Response to Shopify
   • Confirm that Add as Orders Tag is turned on

4. Click the Save (Floppy disk icon) button in the bottom right-hand corner of the page.

This will start tagging orders with responses to the Post Purchase Survey questions that you have set.

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Additional information and related articles

• Video from Kno on how to set up tagging