Two common attribution layers
Last-click attribution (UTM-based)
Last-click attribution assigns credit to the most recent tracked marketing touch before a purchase.- Primary inputs: UTM parameters, landing pages, referrers
- Common use: channel reporting, performance trends, and reconciliation to analytics tools
- UTM setup
- What is last-click attribution?
- How can I improve my last-click attribution?
- Attribution Source Hierarchy - How we prioritize between data sources
Multi-touch attribution (MTA)
Multi-touch attribution assigns credit across multiple touch points within a lookback window.- Primary inputs: first-party event streams (e.g., GA4), marketing data, and modeled purchase journeys
- Common use: understanding incremental contribution across channels, creatives, and landing pages
Zero-party attribution (survey-based)
Zero-party attribution uses customer-reported survey answers (for example: “How did you hear about us?”) to understand top-of-funnel discovery that tracking often misses. Related docs:Common reasons attribution differs between tools
- Different lookback windows (e.g., 7-day vs 28-day vs 120-day)
- Missing or inconsistent UTMs (especially for email/SMS and paid social)
- Cross-domain or checkout tracking limitations
- Post-purchase edits or delayed revenue recognition

